Privacy Policy

Effective Date: April 9, 2025

Hayling Bookstorm Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.haylingbookstorm.com (the “Site”) and when you engage with our services, including personal assistant (PA), marketing, and book distribution support services for authors.

By using our Site or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal and business-related information:

  • Contact Information: Name, email address, phone number, mailing address.

  • Author/Client Information: Pen name, biography, social media handles, and other public-facing details for marketing purposes.

  • Book Information: Book titles, cover images, descriptions, ISBNs, and distribution details.

  • Payment & Invoicing Data: Billing addresses and limited payment details (processed through third-party platforms).

  • Communications: Emails, messages, feedback, and project instructions.

  • Website Usage Data: IP address, browser type, device information, and usage statistics collected via cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and manage PA and marketing services.

  • To assist with the coordination and distribution of books, ARC teams, and newsletters.

  • To process invoices and manage project timelines.

  • To respond to inquiries and provide customer support.

  • To send updates, promotional content, or important service-related notices.

  • To improve our website, services, and client experience.

3. Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties only when necessary to deliver our services:

  • Service providers (e.g., email marketing platforms, invoicing tools, project management apps).

  • Contractors and freelancers working under confidentiality agreements.

  • Legal or regulatory authorities, if required by law or to protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting obligations.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, understand usage patterns, and manage website performance. You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have rights under privacy laws such as the GDPR or Canadian privacy regulations, including:

  • The right to access or update your personal data.

  • The right to request deletion of your information.

  • The right to withdraw consent or object to data processing.

To exercise any of these rights, please contact us at hayleyfaryna@hotmail.com.

7. Data Security

We take reasonable precautions to protect your data from loss, misuse, unauthorized access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before submitting any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hayling Bookstorm Ltd.
Email: hayleyfaryna@hotmail.com
Website: www.haylingbookstorm.com